The feature where it all started

Dismissal & pickup in JARASNA A documented handover for every student

From the parent tapping “I’ve arrived” in the car to the student walking out — recorded by name and time.

How does a student dismissal system work?

JARASNA parent app: the pickup card and the “I’ve arrived” button

The dismissal gate is the busiest, riskiest point of the school day: Who is collecting whom? Who checked? And what if someone unauthorized turns up?

An early pickup request with a documented reason in JARASNA

Request pickup with one tap from the car

The parent taps “I’ve arrived” and the request moves through the supervisor to the gate — while the parent follows their place in the queue in real time.

  • Live queue: parents see their place and the expected time, so there’s no need to call or rush the staff.
  • An average of 3 minutes: from request to the student walking out, in schools that run on JARASNA.
  • 5 operating models: choose the right pickup workflow for each branch, with no coding.
Adding a new receiver in JARASNA
Permanent receivers in JARASNA

Approved permanent receivers

Grandmother, uncle, driver — the parent approves them once, and staff confirm them against that approval at pickup.

  • Approved by the parent: add a receiver by name, mobile number and relationship, and remove them at any time.
  • An account for the receiver: they collect through their own app with a verification code.
  • Approved vehicles: the plate number appears for the guard as soon as the car arrives.
Temporary permits in JARASNA

Temporary permits for the unexpected

A relative collecting just for today? Issue a one-time permit with a code that is checked at the gate, then expires automatically.

  • One-time code: valid for a set day and time, and can’t be reused.
  • Controlled early pickup: a request with a documented reason, approved by the school under its own policy.
  • Every exception recorded: nothing goes through by word of mouth — even emergencies are logged.

Keeps working when the internet drops

Dismissal doesn’t wait for the network: a rotating pickup code works offline, and operations are recorded as soon as the connection is back.

  • Offline code: staff keep handing over with their usual manual checks.
  • Automatic sync: everything that happened during the outage is recorded when the connection returns.
  • Built for emergencies: designed for a busy day on a congested network.
Offline pickup mode in JARASNA
app.jarasna.com
JARASNA dismissal report with average times and operations

Records that settle any dispute

Who requested, who prepared, who handed over, to whom, and at what minute — a full audit trail for every operation and every student.

  • Dismissal reports: average times, completed requests and delays for each branch.
  • A record for every student: full pickup history — who sent the request, who collected, and when.
  • Critical events: unauthorized attempts are logged and escalated immediately.
Both sides

What the parent sees… and what the school sees

Parent

  • Requests pickup from the car and follows the queue live
  • Authorizes permanent receivers and issues temporary permits with confidence
  • Knows who is approved to collect their child, and that every handover is logged
  • Early pickup through a documented request, not awkward phone calls

School management

  • A calm gate: handovers measured in minutes, not crowds
  • Staff confirm who collects each child — permanent receiver or temporary permit — and every handover is logged
  • An audit trail that settles any dispute with any family
  • Works even when the internet is down
FAQ

Questions that shape your dismissal & pickup decision

How does the school verify who is collecting a child?
With a daily verification code that only authorized parties can see, permanent receivers approved by the parent, temporary permits with a code, and the approved vehicle shown to the guard.
What happens if the internet drops during dismissal?
Staff keep handing over with a backup code that works offline, alongside the usual manual checks, and operations are recorded as soon as the network returns.
Does the platform support more than one dismissal workflow?
Yes. Each school or branch chooses its own flow: the dismissal screen, supervisors, the guard, or a shared flow with multiple confirmations.

Turn the hardest moment of your day into a strength

Book a demo and see the full pickup journey: from the parent’s tap in the car to the guard’s confirmation at the gate.