For school leadership and IT

Security and data protection at JARASNA

The controls in place today to protect student and parent data.

Data isolation and permissions

Each school's data is isolated

Access rules are enforced in the database itself (Row-Level Security), so no user can reach another school's data, whatever the interface.

Role-based access

School system administrator, branch manager, supervisor, guard, teacher, attendance officer, parent and permanent receiver — each sees what belongs to their role.

Parents see only their own children

A parent cannot reach another student's data, and class posts are limited to the parents of that class's students.

Records and files

School operations log

A log that records operations across the school, available to the school system administrator.

A handover record for every student

Who requested pickup, who handed the student over, to whom, and when — for every dismissal.

Private files, temporary links

Private photos and files are shown through signed links that expire within minutes.

Privacy in daily use

Family consent for photos

Student photos in Class Pulse require the family's consent.

No background location tracking

If the school turns on the proximity check, location is read once when pickup is requested, and is never tracked in the background.

Account deletion

Parents delete their account from the app, with a 14-day window to restore it. How to delete an account.

Accounts tied to the school

No one can create an account inside a school on their own; parent and staff accounts are linked to records the school creates.

Mobile app data

Data the mobile app keeps for offline use is stored encrypted on the device.

A published privacy policy

What data is collected and why, the service providers involved, and the rights of data subjects. Privacy policy.

Frequently asked questions

Who can see a student's data?

Authorized staff at the student's school, according to their roles and permissions, and the student's parents. No user sees data outside their own school.

Can a parent see another student's data?

No. Parents see only their own children, and Class Pulse posts appear only to the parents of students in that class at the time of posting.

Can one school see another school's data?

No. Data isolation between schools is enforced in the database itself, not only in the interface.

How does a parent delete their account?

From inside the app, with a 14-day window to restore it. For accounts the school manages, deletion is requested through the school.

Does the app track a parent's location?

The app does not track location in the background. If the school turns on the proximity check for pickup requests, location is read once, when the parent taps “I've arrived”.

Where can I find details on how data is collected and processed?

In the JARASNA privacy policy, which covers the types of data, the purposes they are used for, service providers, and the rights of data subjects.

Ask about security before features

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