A trusted, professional channel

School messaging instead of WhatsApp chaos

One conversation per student that brings both parents and the school together — secure and documented.

Parent communication app

JARASNA Messaging: documented conversations between families and the school

WhatsApp groups mix the personal with the official, expose phone numbers and bury messages — and no one can measure or control them.

Conversation list in JARASNA
A parent’s conversation with the school in JARASNA

One conversation per student

Everything about the student in one thread: the father and mother see the same conversation, and the school replies from an official account.

  • Centered on the child: No scattering across teachers and groups — one conversation tied to the student.
  • Both parents together: Every guardian sees the same reply — no repetition, no contradictions.
  • Full privacy: No phone numbers revealed — communication stays inside the app.
  • Assign and close: Each conversation is assigned to the right staff member and closed when it’s done.
Creating a staff messaging group in JARASNA

Staff messaging — a separate layer

One-to-one chats and work groups for staff, fully separate from family channels.

  • Work groups: The Grade 3 team, dismissal supervisors — create a group in seconds.
  • Same branch: Members are the branch’s own staff, with controlled permissions.
  • A replacement for internal WhatsApp groups: Work discussions belong in the work tool.
app.jarasna.com
JARASNA messaging performance report: response time between staff and parents

Responsiveness you can measure

How long does your school take to reply to a parent? The performance report tells you — for each branch and each staff member.

  • Response time: Average time to first reply and to close, per conversation.
  • Workload: Open and assigned conversations for each staff member.
  • Service quality as a number: Family satisfaction starts with fast replies — now that’s a metric you can manage.
Both sides

What the parent sees… and what the school sees

Parent

  • An official channel that replies — no noisy groups
  • Everything about their child in one conversation
  • Their phone number is never shown to anyone
  • A complete archive to return to anytime

School management

  • Controlled communication under the school’s identity, not teachers’ numbers
  • Assign conversations and track them to closure
  • Response-time reports for each branch and staff member
  • A complete record that protects the school in any dispute
FAQ

Questions that shape your messaging decision

Do family conversations mix with staff conversations?
No. Staff have an internal messaging layer that is completely separate from family communication channels.
Are teachers’ or families’ phone numbers exposed?
No. Communication happens inside the app under the school’s official identity, without revealing anyone’s personal number.
Can you measure how fast the school replies?
Yes. Performance reports show average response time and open conversations for each branch and staff member.

Take your school’s communication to a level you can measure

See how conversations are managed, assigned and measured in a demo on data like your school’s.